Terms of Use
India Grill Express iPhone app · Effective date: [to be set on approval] · Last updated October 25, 2026
These terms apply to your use of the India Grill Express app. By using the app you agree to them. Our Privacy Policy explains how we handle your information.
1. Ordering
- Orders placed in the app are for pickup at 11811 Artesia Blvd, Artesia, CA 90701, at the time you choose.
- Menu items, daily dishes and combo options depend on availability and can sell out. If something you ordered is unavailable, we will contact you to offer a substitute or a refund for that item.
- Prices are shown in the app and include applicable options. Sales tax is added at checkout.
- We may refuse or cancel an order, for example if an item is unavailable, the price was shown in error, or the order appears fraudulent. If we cancel, you will be refunded.
2. Payment
Payments are processed by Clover (Fiserv) by card or Apple Pay. Your payment is charged when you place the order. Refunds are returned to the original payment method; how quickly they appear depends on your bank.
3. Changes, cancellations and refunds
To change or cancel an order, call the restaurant at (562) 991-4320 as soon as possible. Once food has been prepared we may not be able to cancel. If something is wrong with your order, contact us and we will make it right.
4. Food allergies and dietary information
Our kitchen prepares food containing nuts, dairy, wheat (gluten), soy, eggs and other allergens, and cross-contact can happen. Vegetarian and spice markers in the app are a guide only. If you have a food allergy or a strict dietary requirement, please call us before ordering.
5. Rewards program
- Customers with an account earn 2 points for each $1 spent on eligible app orders, counted on the food total after rewards and before tax and tip, plus 50 bonus points when they create an account. We may run bonus-point days.
- Points can be redeemed for rewards shown in the app (currently a free samosa at 150 points, $10 off at 300 points and a free combo at 500 points). Rewards, point values and levels may change.
- Points have no cash value, cannot be transferred or sold, and are removed if your account is deleted. [Family to confirm: point expiry policy.]
- We may correct points earned in error and may suspend points obtained through misuse.
- We may change or end the rewards program; if we end it, we will give reasonable notice in the app.
6. Your account
Keep your sign-in details secure; you are responsible for activity on your account. You can delete your account at any time in Account → Delete Account.
7. Acceptable use
Don't misuse the app: no fraudulent orders, no attempts to access other people's accounts or our systems, and no interfering with the app's operation.
8. Third-party services
Delivery is provided through third parties such as Uber Eats under their own terms. Apple is not responsible for the app or its content; these terms are between you and India Grill Express. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them as they relate to your use of the app.
9. Disclaimers and liability
The app is provided "as is". To the extent permitted by law, India Grill Express is not liable for indirect or consequential losses arising from use of the app, and our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits rights you have under California law that cannot be waived.
10. Changes and governing law
We may update these terms; the date above shows the latest version. These terms are governed by the laws of the State of California.
11. Contact
India Grill Express, 11811 Artesia Blvd, Artesia, CA 90701 · (562) 991-4320 · indiagrillartesia@gmail.com