Privacy Policy
India Grill Express iPhone app · Effective date: [to be set on approval] · Last updated October 25, 2026
This policy explains what information the India Grill Express app ("the app") collects, how we use it, and the choices you have. "We", "us" and "IGE" mean India Grill Express, 11811 Artesia Blvd, Artesia, CA 90701.
The short version: we collect only what we need to take your pickup order, run our rewards program and (if you ask for it) send you offers. We do not sell your information, we do not share it for advertising, and the app contains no advertising or tracking SDKs.
1. Information we collect
Information you give us
- Account details: your name and email address, and your phone number if you choose to add it. If you use Sign in with Apple, Apple shares your name and either your email or a private relay address that Apple forwards to you.
- Orders: the items you order, special instructions, pickup time, order total and order history.
- Face ID / Touch ID (optional): if you turn on Face ID sign-in, your iPhone checks your face or fingerprint itself. We never receive or store biometric data. If you signed in with email and a password, the app keeps that password only in your iPhone's Keychain, protected by Face ID or your passcode, so it can sign you back in.
- Rewards: your points balance and the history of points earned and redeemed.
- Marketing preference: whether you opted in to receive offers and news by email.
- Messages to us: anything you send when you contact support.
Payment information
Payments are processed by Clover (Fiserv), our point-of-sale and payment processor. When you pay by card, your card details are converted into a one-time token on your device and sent to Clover; when you pay with Apple Pay, Apple and Clover handle the payment token. IGE never receives or stores your full card number or security code. We keep only what Clover returns to identify the payment, such as the card brand, the last four digits and the payment reference, so we can show your receipt and handle refunds.
Information collected automatically
The app does not use analytics, advertising or tracking tools. Our servers keep standard technical logs (such as the time of a request and error information) to keep the service secure and working. If the app asks for permission to send notifications and you allow it, we store a device token so we can send order updates; you can turn this off in iPhone Settings at any time.
We do not collect your precise location, contacts, photos, or browsing history.
2. How we use your information
- To create and secure your account and let you sign in.
- To take, prepare and hand over your pickup order, process payment and send your receipt.
- To run the rewards program (awarding and redeeming points).
- To show your order history and let you reorder.
- To answer your questions and resolve problems with an order.
- If you opted in: to email you about specials, events and offers from India Grill Express. We only send our own marketing.
- To keep records required for tax and accounting, and to prevent fraud or abuse.
3. How we share information
We do not sell your personal information and do not share it for cross-context behavioral advertising. We share information only with service providers that help us run the app, under contracts that limit their use to providing that service:
- Clover / Fiserv: payment processing and sending your order to our kitchen.
- Supabase: secure hosting of the app's database and sign-in service.
- Apple: Sign in with Apple and Apple Pay, when you choose to use them.
- Email service provider: delivering our emails, only if you opted in to marketing emails or need a transactional email (such as a password reset).
We may also disclose information if required by law or to protect the rights and safety of our customers, staff or business. If you tap the Delivery link, you leave our app and order through Uber Eats (or another delivery service), whose own privacy policy applies.
4. How long we keep it
We keep your account information while your account is open. When you delete your account, we delete your profile, sign-in account and rewards points. We keep a record of past orders for tax and accounting purposes, with your name, email and phone removed from it.
5. Your choices and rights
- Delete your account in the app: open Account → Delete Account and confirm. This takes effect immediately.
- Or by email: write to indiagrillartesia@gmail.com from the email address on your account and we will delete it within 30 days.
- Marketing emails: tap Unsubscribe in any marketing email, or turn off Email offers in the app's Account screen. You will still receive emails about orders you place.
- Access and correction: you can view and edit your name and phone number in the app, or ask us for a copy of the information we hold about you.
- California residents: under the California Consumer Privacy Act (as amended by the CPRA) you have the right to know what personal information we collect, use and disclose; to request deletion and correction; and not to be discriminated against for exercising these rights. We do not sell or share personal information, and we do not use sensitive personal information for purposes that would give you a right to limit it. To make a request, email or call us using the contact details below. We will verify the request by confirming it comes from the email address on your account.
6. Security
Information is sent over encrypted connections (HTTPS) and stored with access controls so that customers can only see their own account and orders. No system is perfectly secure, but we work to protect your information and limit who can access it.
7. Children
The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
8. Changes to this policy
If we change this policy, we will update the date at the top and, for significant changes, let you know in the app or by email.
9. Contact us
India Grill Express
11811 Artesia Blvd, Artesia, CA 90701
Phone: (562) 991-4320
Email: indiagrillartesia@gmail.com